Shipping policy
At Hommiu, we are committed to delivering your order in a timely and reliable manner, wherever you are in the world.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not processed on weekends or public holidays
-
During high-demand periods, processing times may be slightly extended
Shipping Time
Estimated delivery times vary depending on your location:
-
United Kingdom: 5–10 business days
-
Europe: 5–12 business days
-
International: 7–15 business days
Please note that these are estimated delivery times and may vary due to external factors.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
We may offer:
-
Free shipping on selected promotions
-
Flat-rate shipping depending on region
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 days for tracking information to update.
Customs, Duties & Taxes
For international orders:
-
Customs duties and taxes may apply depending on your country
-
These charges are the responsibility of the customer
Hommiu is not responsible for delays caused by customs clearance.
Incorrect Address
Please ensure that your shipping information is correct at checkout.
Hommiu is not responsible for:
-
Orders shipped to incorrect or incomplete addresses provided by the customer
If you notice an error, contact us immediately at contact@hommiu.com.
Lost or Delayed Packages
If your order is delayed or appears lost, please contact us at contact@hommiu.com.
We will work with the carrier to resolve the issue as quickly as possible. However, we are not responsible for delays caused by shipping carriers.
Damaged Packages
If your order arrives damaged:
-
Contact us within 7 days of delivery
-
Include photos of the product and packaging
We will assess the issue and provide a suitable solution.
Contact Us
If you have any questions about shipping, please contact us: